“The Frank IT Change Kit covered the change stuff giving me heartburn.”
- Internal Communications Lead, Braun Intertec
The Frank IT Change Kit™ IP delivers!
Kit users report great feedback on the ease of use of the materials as well as their efficacy. This means your customers can now navigate, complete and sustain adoption of your projects easier and more effectively. The result? A more successful project for them and higher NPS and Customer Satisfaction scores for you. Talk about a win-win.
The IP equips your customers with ready-made employee campaigns:
From Enterprise IT & High-Impact HR to Digital Transformation & IT Security, the Frank IT Change Kit IP includes 27 Change-Communication Modules™. And more: All modules are available in four Creative Themes™ to fit your customer’s internal brand standards and company culture. Best of all? It’s all ready-made and ready-to-go! The result? You can support your customers immediately with IT, HR and digital communications.
Check out samples of communication materials below:
SAMPLE ERP MODULE™ MATERIALS (POSTERS, EMAILS, DIGITAL SIGNAGE, GUIDES) IN THE “FRANK TALK” THEME
SAMPLE HCM MODULE™ MATERIALS (POSTERS, EMAILS, DIGITAL SIGNAGE, GUIDES) IN THE “IT’S TIME” THEME
SAMPLE ITSM MODULE™ MATERIALS (POSTERS, EMAILS, DIGITAL SIGNAGE, GUIDES) IN THE “ILLUSTRATION” THEME
SAMPLE CRM MODULE™ MATERIALS (POSTERS, EMAILS, DIGITAL SIGNAGE, GUIDES) IN THE “IMAGINE” THEME
SAMPLE IT SECURITY MODULE™ IN “FRANK TALK” (LEFT) & E-LEARNING MODULE™ IN “ILLUSTRATION” (RIGHT)
(POSTERS, EMAILS, DIGITAL SIGNAGE, GUIDES)
The IP includes a best-practice process that makes change easy:
The IP contains the step-by-step Frank IT Change-Communication Process™ developed over 12 years working with Fortune 500 clients including GE, PepsiCo, Toyota and others. Analyzing various corporate change processes – as well as Prosci's ADKAR and Kotter’s “8 Steps” – the agnostic Frank IP maps to common methods and corresponds with individual tactics as follows. The result? An easy-to-follow flow that fills in the communication gaps and helps your customers succeed.
The IP equips your customers with a predictive change plan:
In addition to technical, business and process expertise, many of your customers are now in charge of employee awareness and change management. Challenge is, many of them don’t have the resources or expertise to navigate this roller coaster. Until now. Check out Frank’s version of John Fisher’s “Human Transition Curve” below. In grey, find common emotions your customers and their employees experience during IT, HR and digital change. Then, in red, see how the IP delivers best-practice tools to generate a new outcome. The result? Your customer projects run smoother ... and smarter.
The IP integrates with implementation or legacy change processes:
Created as a stand-alone solution or as a complementary add-on to existing processes, the IP integrates with common change and implementation processes. The result? A process that maps easily over your or your customer's existing processes to set everyone up for success.
And more? The IP has International impact, relevancy & reach:
Since 2005, the Frank IT Change IP has been used by organizations of all sizes, reaching thousands of global employees undergoing IT & digital change. The IP is available ready-made in the English language, however, many communication pieces have been translated into Spanish, French, Italian, Croatian and Hungarian. The result? Your customers – no matter where they are – can benefit from the proven change-communications easily and effectively.